Malangizo a Akatswiri: Momwe makampani amapezera antchito osangalala

Mfundo yapawiri yoyang'anira zolemba zodziwika bwino, "sangweji ya chowonadi" motsutsana ndi zabodza komanso chitsanzo cha ku Scandinavia cha ogwira ntchito osangalala komanso ochita bwino: Oyang'anira zamtundu wa Austria adalandira malangizo ambiri kuchokera kwa katswiri wa pa intaneti Ingrid Brodnig komanso wofufuza za chisangalalo Maike van den Boom pa 27th qualityaustria. Msonkhano ku Salzburg. Akuluakulu atsopano a Quality Austria - Christoph Mondl ndi Werner Paar - adalongosola zomwe machitidwe oyang'anira zopereka angapangitse kuti chithunzithunzi chikhale bwino. 

Qualityaustria Forum ku Salzburg ndi tsiku lokhazikitsidwa pachaka la mamanenjala apamwamba aku Austria. Chaka chino, mawu a mwambowu anali "Ubwino wathu, chopereka changa: digito, zozungulira, zotetezeka". Wolemba mabuku komanso katswiri wa pa Intaneti, Ingrid Brodnig komanso katswiri wina wa ku Germany wofufuza za chimwemwe, Maike van den Boom, amene amakhala ku Sweden, anali okamba nkhani mwa alendo.

Ingrid Brodnig (mtolankhani ndi wolemba) © Anna Rauchenberger

Pewani ntchito yoteteza

"Malipoti onama pa intaneti akukhala vuto kwa makampani ochulukirapo," adatero Brodnig. "Yang'anani ogwirizana nawo m'mabungwe omwe ali ndi zokonda zomwezo kapena mwa anthu ena omwe akhudzidwa ndikuwadziwitsanso ogwira ntchito za mphekesera zomwe zimafalitsa mphekesera kuti achite bwino pofunsa makasitomala," ndi imodzi mwazabwino za akatswiri. Malipoti ena onama amagawidwa nthawi zambiri chifukwa amafanana ndi malingaliro olakalaka kapena tsankho lomwe lilipo. “Zonenazo ziyenera kutsutsidwa. Koma simuyenera kugogomezera zomwe zili zolakwika, chifukwa zimakupangitsani kukhala odzitchinjiriza ndikukopa chidwi kwambiri, "akutero Brodnig. Ndikofunikira kwambiri kutsutsana ndi mfundo zotsimikiziridwa ndi sayansi ndikugogomezera zolondola.

Njira yolimbana ndi zonena zabodza 

"Sangweji ya Choonadi" ndi imodzi mwa njira zomwe Brodnig adalangizira pothana ndi zonena zabodza. Kulowa kumapangidwa ndi kufotokozera zenizeni zenizeni, ndiye kuti zolakwikazo zimakonzedwa ndipo mkangano woyamba umabwerezedwa pamene akutuluka. "Ngati anthu amamva mawu pafupipafupi, amakhala ndi mwayi wokhulupirira," akutero Brodnig. Ngati mphekesera zakutchire kapena zonena zaikidwa patsamba la Facebook la kampani, musatenthedwe poyankha. “Yesani mawu anu mosamala, musakhale achipongwe ndi kudalira mfundo ya maso anayi pokhala ndi anthu odziwa zambiri pa nkhani za chikhalidwe cha anthu kuti awonere,” akulangiza motero katswiriyu. Mukachotsa zolemba zokhumudwitsa, muyenera kuzilemba kale.

qualityaustria forum Maike van den Boom (wofufuza za chisangalalo) © Anna Rauchenberger

Funsani ziganizo popanda tabos

Katswiri wofufuza za chisangalalo Maike van den Boom adabweretsa maphikidwe ambiri kuti apambane ndi ogwira nawo ntchito osangalala, aluso komanso ochita bwino kuchokera kunyumba kwawo ku Sweden. Mmalo mwa madipatimenti okhazikika ndi madera ofotokozedwa momveka bwino audindo, kudziyimira pawokha komanso udindo wamunthu ndizofunikira. “Pamene pali ufulu ndi mitundu yosiyanasiyana, m’pamenenso zimakhala zosavuta kupeza njira zothetsera mavuto. Ku Scandinavia chilichonse chimakayikiridwa nthawi zonse, kuphatikiza ulamuliro wa manejala ndi zisankho zomwe zidapangidwa dzulo lapitalo, "adatero van den Boom. Kumpoto sikungasokonezedwe konse ndi kusatsimikizika. Ajeremani ndi a ku Austria, kumbali ina, amakonda kuyesa kulamulira chirichonse. “Timafunikira anthu odzidalira, olimba mtima amene amadziŵa kuti maganizo awo ndi ofunika,” anatero katswiriyo.

Mphotho zamagulu osati kwa anthu payekhapayekha

Koma ndi njira iti yabwino yopezera antchito pabwalo? “Ndi chikondi kaamba ka anthu,” akutero wofufuza za chisangalalo. Simuyenera kungofunsa antchito momwe akuchitira, muyenera kukhala ndi chidwi chenicheni mwa iwo. Izi zikuphatikizaponso mavuto achinsinsi, momwe munthu ayenera kuwathandiza ngati n'kotheka. "Zowona, ngati mphaka wanu akudwala kapena wantchito watsala pang'ono kuthetsa banja, izi zimakhudza momwe ntchito ikuyendera," adatero van den Boom. Ndi kupereka kosalekeza. Ntchito ya manejala sikupereka ntchito, koma kuwonetsetsa kuti aliyense agwiritse ntchito zomwe angathe kuti apindule kampaniyo. Komabe, pakuyenera kukhala mphotho yakuchita bwino osati kwa aliyense payekhapayekha, komanso magulu kuti azilimbikitsana.

Christoph Mondl (CEO Quality Austria) © Anna Rauchenberger

Kupititsa patsogolo njira

Kukangana kwa Christoph Mondl ndi Werner Paar, omwe adatenganso kasamalidwe ka Quality Austria mu Novembala 2021, kudalimbikitsanso kuthandiza kwa anthu pawokha kuti mabungwe apambane. "Mayendetsedwe kasamalidwe ndi ofunikira kuti apititse patsogolo chitukuko chamakampani kuti awonetse chithunzi chachikulu ndikuphatikiza madera onse. Njira ndi njira zonse ziyenera kuganiziridwa,” adatero Mondl. "Yang'anani ndikusintha kachitidwe kanu." Njira zopititsira patsogolo zosintha ndizofunikira masiku ano. Kukhazikitsa kasamalidwe kamodzi sikukwanira. M'malo mwake, uyenera kumangodzifunsa zomwe umachita," adatero Paar. "Tonse tiyenera kukulitsa ndikukhala ndi 'udindo' watsopano pano: Aliyense ayenera kutenga udindo kuti achite bwino mgwirizano - mwachinsinsi, mwaukadaulo komanso muzamalonda," akutero ma CEO awiriwo.

Werner Paar (CEO Quality Austria)  © Anna Rauchenberger

Mondl ndi Paar adatchulanso za kusefukira kwa chidziwitso. Kupezeka kwa chidziwitso padziko lonse lapansi kumabweretsa kusintha kwakukulu kwa mpikisano komanso kusatsimikizika. Munkhaniyi, kudalira ma brand ndi kukhulupirika kwa satifiketi ndi mphotho kupitilira kukhala kofunika mtsogolo.

Mkhalidwe wa Austria

Quality Austria - Training, Certification and Assessment GmbH ndiye otsogola ku Austria Zitsimikizo zadongosolo ndi zogulitsa, Kuwunika ndi kutsimikizira, Ziyeso, Maphunziro ndi ziphaso zaumwini komanso za izo Chizindikiro cha Austria. Maziko a izi ndi zivomerezo zovomerezeka zapadziko lonse zochokera ku Federal Ministry for Digital and Economic Affairs (BMDW) ndi zovomerezeka zapadziko lonse lapansi. Kuphatikiza apo, kampaniyo yakhala ikupereka BMDW kuyambira 1996 State mphoto chifukwa cha khalidwe la kampani. Monga mtsogoleri wa msika wa dziko Integrated kasamalidwe dongosolo kuti atsimikizire ndi kuonjezera khalidwe lamakampani, Quality Austria ndiye amachititsa kuti Austria ikhale malo amalonda ndipo imayimira "kuchita bwino ndi khalidwe". Imagwirizana padziko lonse lapansi ndi pafupifupi 50 mabungwe ndipo amagwira ntchito mwachangu Mabungwe a miyezo komanso ma network padziko lonse lapansi ndi (EOQ, IQNet, EFQM etc.). Kuposa 10.000 makasitomala mwachidule 30 mayiko ndi kuposa 6.000 ochita nawo maphunziro pachaka amapindula ndi zaka zambiri zaukadaulo wamakampani apadziko lonse lapansi. www.qualityaustria.com

Chithunzi chachikulu: qualityaustriaForum fltr Werner Paar (CEO Quality Austria), Ingrid Brodnig (mtolankhani ndi wolemba), Maike van den Boom (wofufuza za chisangalalo), Christoph Mondl (CEO Quality Austria) ©Anna Rauchenberger