Iingcebiso zeNgcali: Iinkampani zibafumana njani abasebenzi abonwabileyo

Umgaqo-nkqubo ombini wolawulo lothumelo olunovakalelo, "isandwich yenyani" ngokuchasene namabango obuxoki kunye nemodeli yaseScandinavia yabasebenzi abonwabileyo nabanemveliso ngakumbi: Abaphathi bomgangatho waseAustria bafumene iingcebiso ezininzi kwingcaphephe ye-intanethi u-Ingrid Brodnig kunye nomphandi wolonwabo uMaike van den Boom kumgangatho wama-27 weaustria. Iforamu eSalzburg. I-CEO entsha ye-Quality Austria - uChristoph Mondl kunye noWerner Paar - bachaza ukuba zeziphi iinkqubo zokulawula igalelo ezinokuthi zenze impumelelo yomfanekiso omkhulu. 

IForam yomgangatho weaustria eSalzburg ngumhla omiselweyo wonyaka wabaphathi bomgangatho baseAustria. Kulo nyaka, isaci salo msitho "Umgangatho wethu, igalelo lam: idijithali, isetyhula, ikhuselekile". Umbhali wencwadi nengcali ye-Intanethi u-Ingrid Brodnig kunye nomphandi wolonwabo waseJamani uMaike van den Boom, ohlala eSweden, basebenze njengezithethi ezityeleleyo.

UIngrid Brodnig (intatheli kunye nombhali) ©Anna Rauchberger

Yiphephe indima yokuzikhusela

Iingxelo zobuxoki kwi-Intanethi ziba yingxaki kwiinkampani ezininzi, utshilo uBrodnig. "Khangela amahlakani kwimibutho enomdla ofanayo okanye kwabanye abantu abachaphazelekayo kwaye uxelele abasebenzi malunga nokusasaza amahemuhemu ukuze baphendule ngokuchanekileyo kwimibuzo yabathengi," enye yeengcebiso zengcali. Ezinye iingxelo zobuxoki kwabelwana ngazo rhoqo ngenxa yokuba zihambelana neminqweno okanye ucalucalulo olukhoyo. “Ezi zityholo ngokuqinisekileyo kufuneka zikhatywe. Kodwa akufanele ugxininise kakhulu into engalunganga, kuba loo nto ikubeka kwindawo yokuzikhusela kwaye itsalela ingqalelo kakhulu kuyo, "utsho uBrodnig. Kubaluleke kakhulu ukuxoxa ngezibakala ezingqinwe ngokwenzululwazi kwaye ugxininise into elungileyo.

Ubuchule bokuchasana namabango obuxoki 

"Isandwich yenyaniso" yenye yeendlela ezicetyiswayo zikaBrodnig zokuchasa amabango obuxoki. Ungeno lwenziwa ngenkcazo yeenyani zangempela, emva koko ukungachanekanga kulungiswa kwaye ingxabano yokuqala iphinda iphindwe xa iphuma. "Ukuba abantu beva ingxelo rhoqo, kukho ithuba elikhulu lokukholelwa," utshilo uBrodnig. Ukuba amahemuhemu zasendle okanye izityholo zithunyelwe kwiphepha lenkampani Facebook, musa overheat ekuphenduleni. “Wayike amazwi akho ngocoselelo, ungathuki kwaye uthembele kumgaqo onamehlo amane ngokuba nabantu abanamava kumakhasi onxibelelwano bawuhlole,” icebisa njalo ingcaphephe. Ukuba ucima izithuba ezikhubekisayo, kufuneka uzibhale kwangaphambili.

umgangatho weqonga austria Maike van den Boom (umphandi wolonwabo) ©Anna Rauchberger

Buza izigqibo ngaphandle kwe-taboos

Umphandi wolonwabo uMaike van den Boom uze neeresiphi ezininzi zempumelelo kubasebenzi abonwabileyo, abayilayo ngakumbi nabanemveliso ephuma kwikhaya lakhe elamkelwe eSweden. Esikhundleni samasebe amiselweyo kunye neendawo ezichazwe ngokucacileyo zoxanduva, ukuzimela ngakumbi kunye noxanduva lomntu siqu luyafuneka. “Okukhona kukho inkululeko nokwahluka kwabantu, kokukhona kuba lula ukufumana izisombululo. EScandinavia yonke into isoloko ibuzwa, kuquka igunya lomphathi kunye nezigqibo ezithatyathwe kunye kusuku olungaphambili,” ucacise watsho uvan den Boom. Umntla awunakuphazanyiswa kukungaqiniseki. AmaJamani kunye nama-Austrian, kwelinye icala, bathanda ukuzama ukulawula yonke into. Le ngcali ithi: “Sifuna abantu abazithembayo nabakhaliphileyo abaziyo ukuba uluvo lwabo lubalulekile.

Imivuzo yamaqela hayi nje umntu ngamnye

Kodwa yeyiphi indlela engcono yokufumana abasebenzi ebhodini? “Ngokuthanda abantu,” utsho umphengululi wolonwabo. Awudingi nje ukubuza abasebenzi ukuba baqhuba njani, kufuneka ube nomdla onyanisekileyo kubo. Oku kuquka iingxaki zabucala, apho umntu kufuneka azixhase ukuba kunokwenzeka. “Kakade, ukuba ikati yakho iyagula okanye umsebenzi sele eza kuqhawula umtshato, oku kunefuthe ekusebenzeni komsebenzi,” ucacise watsho uvan den Boom. Kukupha kwaye uthabathe rhoqo. Umsebenzi womphathi ayikokwabela umsebenzi, kodwa kukuqinisekisa ukuba umntu ngamnye unokusebenzisa amandla akhe ukuze kuxhamle inkampani. Nangona kunjalo, kufuneka kubekho imivuzo yokusebenza kakuhle kungekuphela nje kumntu ngamnye, kodwa kumaqela ukuze akhuthazane.

UChristoph Mondl (i-CEO yoMgangatho waseOstriya) ©Anna Rauchberger

Iinkqubo eziqhubekayo zokuphucula

Ingxoxo kaChristoph Mondl kunye noWerner Paar, abathi ngokudibeneyo bathabathe ulawulo lwe-Quality Austria ngoNovemba 2021, nayo yayijolise kwigalelo labantu kwimpumelelo yemibutho. “Iinkqubo zolawulo zibalulekile kuphuhliso oluthe kratya lweenkampani ukuze zibonise umfanekiso omkhulu kwaye zidibanise yonke imimandla engaphantsi. Zonke iinkqubo neenkqubo mazithathelwe ingqalelo,” ucacise watsho uMondl. "Cinga kwaye utshintshe inkqubo yakho esebenzayo." Iinkqubo eziqhubekayo zokuphucula ziyimfuneko ngokwenene kule mihla. Ukusebenzisa inkqubo yolawulo kube kanye akusenelanga. Endaweni yoko, kufuneka usoloko uzibuza ngezenzo zakho,” utshilo uPaar. "Sonke kufuneka siphuhlise kwaye sithwale 'uxanduva' olutsha apha: Wonke umntu kufuneka athathe uxanduva kwimpumelelo yentsebenziswano - kwindawo yabucala, yobuchwephesha kunye nezoshishino," kutsho ii-CEO ezimbini.

I-Werner Paar (i-CEO yoMgangatho waseOstriya)  ©Anna Rauchberger

UMondl kunye noPaar bakwabhekiselele kulwazi oluninzi. Ubukho behlabathi bolwazi bukhokelela kutshintsho olukhulu olukhuphisanayo kunye nokungaqiniseki. Kulo mongo, ukuthembela kwiimpawu kunye nokuthembeka kwezatifikethi kunye namabhaso kuya kuqhubeka ukufumana ukubaluleka kwikamva.

Umgangatho wase-Austria

Umgangatho weAustria-Uqeqesho, iSiqinisekiso kunye noVavanyo GmbH ligunya elikhokelayo laseAustria Iziqinisekiso zenkqubo kunye nemveliso, Uvavanyo kunye nokuqinisekiswa, U vavanyo, Uqeqesho kunye nesiqinisekiso somntu ngokunjalo nakuloo nto Uphawu lomgangatho waseAustria. Isiseko soku luqinisekiso olusemthethweni lwehlabathi oluvela kwiSebe loBuphathiswa beDigital kunye neMicimbi yezoQoqosho (BMDW) kunye nolwamkelo lwamazwe ngamazwe. Ukongeza, inkampani inikezela nge-BMDW ukusukela ngo-1996 Imbasa karhulumente ngomgangatho wenkampani. Njengenkokeli yemarike yelizwe Inkqubo yolawulo edibeneyo ukuqinisekisa kunye nokwandisa umgangatho wenkampani, i-Quality Austria iqhuba i-Austria njengendawo yoshishino kwaye imele "impumelelo ngomgangatho". Isebenzisana kwihlabathi jikelele malunga ne-approx Imibutho engama-50 kwaye isebenza ngokuqhubekayo imigangatho yemibutho kwakunye uthungelwano lwamazwe ngamazwe nge (EOQ, IQNet, EFQM njl.). Engaphezulu kwe 10.000 abathengi kufuphi amazwe angama-30 nangaphezulu Ngama-6.000 abathathi-nxaxheba boqeqesho ngonyaka inzuzo kwiminyaka emininzi yobungcali yenkampani yamazwe ngamazwe. www.qualityaustria.com

Ifoto ephambili: umgangatho austriaForum fltr Werner Paar (CEO Quality Austria), Ingrid Brodnig (intatheli kunye nombhali), Maike van den Boom (umphandi wolonwabo), Christoph Mondl (CEO Quality Austria) ©Anna Rauchenberger